Well maintained. Clean and tidy, our room was beautifully decorated and spacious, modernised but in keeping with the feel and style of the hotel.
Our request for a top floor, quiet room was accommodated.
The staff were lovely and we liked the fact that some service was available 24 hours a day. The barman and the waitress were both really helpful.
The hotel itself was beautiful with lots of nooks and crannies for relaxing.
The location for the town centre was great.
Unfortunately we couldn’t have dinner there because we were going to a show and the restaurant didn’t open until 6.30pm, but the menu looked really nice; my husband had sandwiches which were incredible and I had a lovely cream tea - two massive scones.
My only (slight) criticism would be about the breakfast. Overall it was no better or worse than anywhere else but my husband said the bacon was underdone; the serving implements were muddled up so as a vegetarian I couldn’t tell if the tongs I was using for my mushrooms had just picked up someone else’s sausages, and it would have been nice to have had some fresh fruit (we know they have it because we had some in our cocktails last night!)
The parking was expensive which surprised us as we are guests of the hotel and would expect that to be included or at least subsidised - but seemed to be on par for most hotels in the area.
But overall really happy with our stay and would definitely come back.