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Short Break with Friends

by on 02 Feb 2019

We stayed at the Norfolk for three nights. On arrival we were advised that the standard twin room we’d booked had been upgraded to a deluxe for no extra charge, which was nice.
We chose the Norfolk following a friends recommendation as we wanted a hotel with a pool and a nice lounge area.
Our room was very nice, comfy beds, lots of pillows, tasteful decor. Only minor issue was that it was very warm, even with the radiator turned off, we had to have the windows wide open all day and night (in February).
The lounge area was nice, with plenty of comfy seats, the enclosed veranda area was cooler and also had comfy seating. We requested seats on the veranda for our afternoon tea, which was delicious.
The breakfasts, bar food and afternoon tea were all lovely and good portions. One of our group has a food allergy and this was catered for with no issues.
Staff were excellent, very friendly and hard working. Rooms were very clean, girls on reception were very efficient and the restaurant and bar staff were all very good too. Lewis in particular was superb - loved his attention to detail when setting out the afternoon tea!
Would definitely recommend.