We visited the hotel on 2nd Oct by default as we we’re originally booked for Savoy Hotel with Shearings but we were transferred as there was a problem at the original hotel. The Norfolk Royale is a lovely hotel. Clean and spacious. The staff went out of their way to keep everyone safe in these times with social distancing and lots of places to disinfect your hands. All staff had masks and encouraged all guests to follow. The food was really lovely (apart from the terrible rice pudding). Our room was large and warm and very clean. The bathroom was good but I will say you need to be a bit agile to use the shower as the side of the bath is very high.
The downside is that the hotel is in the centre of the resort and I can imagine it can get very noisy with young people in the summer months as we found although there was a 10pm curfew there was a bit of a noise into the night.