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by on 29 Jun 2019

So we packed up from the Royal Bath Spa hotel after a horrific first night, and came to this hotel, we were greeted by friendly staff who did everything for us and went above and beyond when we decided to stay another night, the room was so spacious, clean and the views were brilliant.

Location was perfect, after an awful start this hotel made our mini break and even included a pool and Jacuzzi which unlike the other hotel was complimentary!

The outdoor gardens were perfect to sit down and relax with a drink in the evening, we can’t wait to come back again and stay.

I lost the piece of paper the gentleman gave me, but if you could check which gentleman was working 23rd June and 24th June he worked morning all through to the evening Mitesh maybe, but I could be wrong I can’t find the paper but he was amazing, went above and beyond to keep our room when we wanted to stay another night, his service was so good I feel so bad to not remembering his name. I wish the first hotel had this service they could learn a thing or two from this gentleman.